What is a Nonconforming Work Report (NCR) and what information should it include?

• A. A record of work that does not meet contract requirements; should include location, deficiency, evidence, proposed disposition, root cause, and corrective actions.
• B. A request for design clarification; should include designer notes and drawings.
• C. A routine daily activity log; should include weather and crew names.
• D. A procurement change notice; should include vendor quotes and impact.

Answer: (B)

A Nonconforming Work Report is a formal record used when something on the project does not meet contract requirements. It creates a traceable path to fix the issue and prevent recurrence, keeping quality control tied to documented decisions. The most useful NCRs capture several key pieces of information: the exact location of the nonconforming work; a clear description of the deficiency; evidence such as photos, measurements, or test results that support the finding; the proposed disposition or resolution (for example, repair, replace, rework, or an approved waiver); the root cause or contributing factors; and the corrective actions or plan to bring the work back into compliance, including responsibilities and target dates. Often the report also notes who initiated it and includes approval or sign-off dates to formalize disposition. This focused set of fields ensures you can assess impact, assign accountability, and prevent similar issues from occurring elsewhere. The other document types describe different processes—design clarification requests, routine daily logs, or procurement change notices—and do not serve the purpose of documenting nonconforming work and its resolution.